3 Uncomfortable Scenarios that Small Business Owners Can Learn From

Let’s face it.  It isn’t all glamour when it comes to managing a business. Not only do owners need to worry about their bottom line, they also have to worry about the emotional needs of their customers and employees. Bad customer and employee experiences can hurt a business, so how does a savvy owner/manager handle…

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Eliminate Profit Sucking Customers And Only Attract Profit Producing Customers

What Is It That Makes A Good Customer? Have you ever worked in a business where one customer is viewed as the most important and precious to the company, who everyone treats with kid’s gloves? Yet this customer seemingly pays later than all the others, demands special terms, takes up all the managers’ and staff’s…

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